1. Fill out a claim with NVA
Click the link below and complete the form.
2. Attach receipt
We’ll include a receipt with your shipping confirmation email and with your package.
Email us to request a new copy.
National Vision Administrators, L.L.C.
P.O. Box 2187
Clifton, New Jersey, 07015
3. Submit claim and receipt
Note: Receipts for single-vision glasses with polycarbonate lenses do not break down the cost of frames and lenses separately because they are a packaged item. If your insurance carrier has questions, please do not hesitate to reach out to us!
4. Get money back
After you place your order, submit a claim and get reimbursed, which typically takes 2–3 weeks, depending on your carrier. That's it!