1. Fill out a claim with NVA

Click the link below and complete the form.

2. Attach receipt

We’ll include a receipt with your shipping confirmation email and with your package.
Email us to request a new copy.

National Vision Administrators, L.L.C.
P.O. Box 2187
Clifton, New Jersey, 07015
visionclaims@e-nva.com

3. Submit claim and receipt

Note: Receipts for single-vision glasses with polycarbonate lenses do not break down the cost of frames and lenses separately because they are a packaged item. If your insurance carrier has questions, please do not hesitate to reach out to us!

4. Get money back

After you place your order, submit a claim and get reimbursed, which typically takes 2–3 weeks, depending on your carrier. That's it!