1. Fill out a claim with Humana Vision

Click the link below and complete the form.

2. Attach receipt

We’ll include a receipt with your shipping confirmation email and with your package.
Email us to request a new copy.

Humana Vision Care Plan
Attn: OON Claims
P.O. Box 14311
Lexington, KY 40512-4311

3. Submit claim and receipt

Note: Receipts for single-vision glasses with polycarbonate lenses do not break down the cost of frames and lenses separately because they are a packaged item. If your insurance carrier has questions, please do not hesitate to reach out to us!

4. Get money back

After you place your order, submit a claim and get reimbursed, which typically takes 2–3 weeks, depending on your carrier. That's it!